Progress in Business Innovation & Technology Management

Volume 1, Number 1, March 2011


Title
Exploring causal relationships and critical factors affecting a country’s ICT global competitiveness

ABSTRACT

The Global Information Technology Report published by World Economic Forum used Networked Readiness Index (NRI) to measure the global competitiveness of a country’s information and communication technologies (ICT). The NRI covers three subindexes with nine pillars, which are treated with equal weights. It does not explore the causal relationships. In order to provide more information to the policymakers for better decisions making, this paper proposes a solution framework to create the causal relationships among the pillars and overall NRI scores, and furthermore, to identify the critical factors affecting the overall NRI scores. Three techniques are employed in the solution framework: super-efficiency data envelopment analysis, Bayesian network classifiers, and partial least squares path modeling. An empirical study is carried out. Policy implications to advance a country’s ICT competiveness are discussed according to the empirical results.

Keywords: causal relationship, information and communication technologies, World Economic Forum

Authors
Wei-Wen Wu
Lawrence W Lan
Yu-Ting Lee
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Title
External Environment Factors Influencing the Technology Adoption-Diffusion Decision in Malaysian Manufacturing Small Medium Enterprises (SMEs)

ABSTRACT

This paper is based upon an initial study that researches the external environment factors that may influence technology adoption decision processes in Malaysian manufacturing Small and Medium Enterprises(SMEs). The preliminary semi structured interviews were conducted with four managers of Malaysian manufacturing companies to obtain their insights of topic. Their experiences and opinions of the external environment factors that influence their decisions to adopt new technology into their business operations have been gained for further research purposes.

Keywords: technology adoption, Malaysian manufacturing Small and Medium Enterprises (SMEs), external environment factors

Authors
Murzidah Ahmad Murad
John Douglas Thomson
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Title
Human capital approach towards enhancing innovation performance in Omani industrial firms: The role of knowledge management

ABSTRACT

In today’s competitive landscape, innovation is perceived as an essential target. Superior innovation provides organizations with opportunities to grow faster, better and smarter than their competitors. Because of the various environmental changes affecting industrial organizations around the world in the last years, most of them attempted to achieve innovation performance. Several researchers indicated that the Omani firms faced many challenges to achieve innovation performance. However, there are many approaches can stimulate organizations to achieve innovation performance; one of the most applicable approaches is human capital approach. On the other hand, innovation performance is most likely to occur when there are suitable knowledge management practices. Therefore, understanding the role of knowledge management is crucial to accelerate the impact of human capital on innovation performance. This paper aims to study the influence of human capital approach on innovation performance in Omani industrial firms. Additionally, it examines the mediating role of knowledge management in this relationship. The findings support the proposed hypotheses. The study contributes to the theoretical and practical development of the conceptual model.

Keywords: Innovation Performance, Human Capital Approach, Knowledge Management

Authors
Salim Abdullah Rashid Alshekaili
Ali Boerhannoeddin
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Title
The Current Status of Logistics Performance Drivers in Indonesia: An Emphasis on Potential Contributions of Logistics Service Providers (LSPs)

ABSTRACT

Logistics performance can impact on economic performance of a country. High logistics performance can contribute to increase operational efficiency, improve accessibility to international network and increase trade volume. Six major drivers of logistics performance have been identified in the blue print of logistics in Indonesia. These drivers are human resource management, law and regulation, infrastructure, information and communication technology, key commodities for export and domestic markets, and logistics service providers. This paper reports on mapping of these drivers to the current state of logistics performance in Indonesia. In particular we focus our investigation on logistics service providers as one of the main drivers that contributes to logistics performance in Indonesia. We analyse its role in term of potential contribution to logistics performance as perceived by their customers. These contributions can be classified into eight categories based on ultimate improved areas which include improving operational level, improving customer service, accessing resources, reducing cost, focusing on core business, increasing market share, improving business performance, and developing business network.

Keywords: Indonesia; logistics performance driver; LSP

Authors
Yeni Sumantri
Sim Kim Lau
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